Busines Manager in Plesk 10.0.1

[GravuTrad]

Same problem for 10.2!

 

[GravuTrad]

I tried this:

http://kb.odin.com/en/11204

http://kb.odin.com/en/9139

But it gaves me this:

PHP Warning: mysql_pconnect(): Access denied for user 'billing'@'localhost' (using password: YES) in /opt/plesk-billing/htdocs/lib-db/core/drivers/adodb-mysql.inc.php on line 372
<table width="90%" cellpadding="0" cellspacing="0" style="border-width: 1px; border-style: outset; border-color:red; background-colorink;">
<tr>
<td style="text-align:left;">
<table cellpadding="2" width="100%">
<tr>
<td style="text-align:left;" width="15%">
<div style="font-family: sans-serif; font-size: small;">
<strong>Database Error</strong>
</div>
</td>
<td style="text-align:left;" width="80%">
<div style="font-family: sans-serif; font-size: small;">
Failed to connect to database. Check database configuration.
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
<br />

 

[lvarela]

I have the same exact problem (Failed to connect to database. Check database configuration.)

Did anyone find a solution to this?

 

[RayvanS]

can't get rid off warning "You have connected this server to Business Manager

still same problem here, solution not working, please help.

can't get rid off warning "You have connected this server to Business Manager, but the connection is damaged. This could happen because one of the applications was upgraded separately, or because a full server restoration was performed. Please log in to the Business Manager and repair the connection to this server. All business operations in the Panel are currently disabled."

Is Parallels already looking for an answer, problem is at least known for 12 months!
This should be more than enough for solving this ;-)

 

[EugeneL]

What version do you use?

 

[RayvanS]

10.1.1, linux, auto update on

 

[EugeneL]

Try to go to CBM, System Configuration > Server Groups, expand group PleskUnix and click "Reconnect" near local Plesk panel

 

[RayvanS]

the instruction is not visible in plesk screen, no cbm etc, please ad a screenshot

 

[EugeneL]

Please find attached screenshots

 

[RayvanS]

links in panel to cbm missing

links in panel to cbm missing, see screenshot, these missing links a part of the problem, compared to yours

 

[EugeneL]

Oh, I see.

Please try to access CBM directly: type https://your-domain.com/plesk-billing/admin and use the same login/password as you use to access Plesk.
If password is invalid, please change it to the same as used in Plesk with command
/usr/share/plesk-billing/update-admin --password <your plesk password>

 

[RayvanS]

Yess!!, that worked all the way! ;-) Thanks EugeneL

 

[dotchd]

I've got the same problem in 10.4.4.

If I try to login to business manager I get:

[paste]Error: Failed to configure Business Manager. See the log below for details and fix the problems if possible. Business Manager will restart the configuration procedure next time you log in to it.[/paste]

and:

[paste]Installation is in progress, please wait...

The '/usr/share/plesk-billing/integration' utility was failed with the unknown message:

Invalid parameters: company_faxAll details of the problem has been stored into the '/usr/share/plesk-billing/integration.crash.log' file.

Output of this command you can see in the '/var/lib/plesk-billing/tmp/integration[2012-05-21 12:14:48].log' file.Installation has been completed with errors.[/paste]

I can't get any further and get the same messages over and over again.

How can I solve this or how can I uninstall the business manager?

 

[IgorG]

how can I uninstall the business manager?

http://kb.parallels.com/en/9327

 

[dotchd]

http://kb.parallels.com/en/9327

Thanks for the quick reply, works!