Can not install ePages Application Non-zero exit status returned by script....

[CarimE]

Hey all,

we have a massive Problem.
We're not able to install the ePages App.

We get this error:

Non-zero exit status returned by script. Output stream: 'Failed to install site: Not Found '. Error stream: 'Failed to install site: Not Found '.

panel.log

[2014-08-25 17:13:04] ERR [util_exec] proc_close() failed
[25-Aug-2014 17:13:04 Europe/Berlin] PleskUtilException: '/opt/psa/admin/bin/sappmng' '--run-application-script' '--script-file-name=configure.php' '--script-name=remove' '--script-language=php' '--user-name=xxxx' '--application-full-name=file:////opt/psa/var/apspackages/ePages-6.10-8b4212cd8-fdd0-5e46-5949/cache' failed with code 1.

stdout:


stderr:
Removing site '_9782770'

Failed to remove site: Not Found


file: /opt/psa/admin/plib/Service/Agent/Transport/Local/Exec.php
line: 57
code: 0
trace: #0 /opt/psa/admin/plib/Service/Agent/Transport/Local.php(60): Service_Agent_Transport_Local_Exec->process(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction))
#1 /opt/psa/admin/plib/Service/Agent/Transport/Local.php(26): Service_Agent_Transport_Local->_command(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction))
#2 /opt/psa/admin/plib/Service/Agent.php(172): Service_Agent_Transport_Local->process('19d51d97a51c148...', Array)
#3 /opt/psa/admin/plib/Service/Driver/Aps/Unix.php(50): Service_Agent->commit()
#4 /opt/psa/admin/plib/Service/Driver/Aps/Unix.php(90): Service_Driver_Aps_Unix->runActionScript('run-application...', Array, '', Array, Array)
#5 /opt/psa/admin/plib/Apspp/Backend/Adapter.php(151): Service_Driver_Aps_Unix->fusionRunActionScript('remove', 'file:////opt/ps...', 'configure.php', 'xxxxx', 'php', Array, Array)
#6 /opt/psa/admin/plib/Apspp/Hosting/Resource/Environment.php(180): Apspp_Backend_Adapter->executeCode(Object(Apspp_Hosting_Context_Subscription), Object(Webspace), 'af48965d-f768-4...', 'php', 'configure.php', Array, Array, false)
#7 [internal function]: Apspp_Hosting_Resource_Environment->executeCode(Resource id #768)
#8 /usr/share/aps_php/aps_php.php(7221): aps_provision_applicationresource_unprovisionforcibly(Resource id #87)
#9 /opt/psa/admin/plib/CommonPanel/Aps/ServiceCreationHelper.php(335): APS_Provision_ApplicationResource->unprovisionForcibly()
#10 /opt/psa/admin/plib/Smb/Form/Final/Aps/Install.php(313): CommonPanel_Aps_ServiceCreationHelper->installService()
#11 /opt/psa/admin/application/smb/controllers/AppController.php(311): Smb_Form_Final_Aps_Install->processForm()
#12 /opt/psa/admin/application/smb/controllers/AppController.php(243): Smb_AppController->_processInstall(Object(Smb_Form_Final_Aps_Install), Object(APS_Meta_PackageInfo))
#13 /opt/psa/admin/externals/Zend/Controller/Action.php(516): Smb_AppController->installAction()
#14 /opt/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('installAction')
#15 /opt/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#16 /opt/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#17 /opt/psa/admin/htdocs/application.php(15): Plesk\Application_Web->run()
#18 {main}

[2014-08-25 17:13:04] ERR [panel] Exception: Removing site '_9782770'

OS	Debian 7.6
Plesk Version 12.0.18 Update #14

I configured the App in the application vault to the ip address of our plesk server.


Any help is much appreciated thx in advance.

 

[IgorG]

It looks like database inconsistency, but I'm not sure. I suggest you contact Support Team for fixing this issue directly on your server.

 

[CarimE]

Mh i dont think so.

I have tested it on my "testserver" also - same os - same plesk version - and also same error.
i would love if someone test to install epages - and tell me if she/he have had success.

Thank you