• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Cannot Access Admin Panel

B

Bama

New Pleskian
Hey everyone,

A few hours ago i worked with a developer on my site and he wanted to access my Plesk admin panel, i sent him the login dates and he tried to login, now we are both no longer able to access it.

Whenever i try to login as admin now, i get redirected to this url: http://example.com:8443/server/create_subscription.php#

Can anyone help me figure out what's causing this?
 
Do you have ModSecure configured for Plesk admin panel? fail2ban? Or IP restriction for admin?
BTW, in Administrator's Guide you can read how to create additional admin's account.
 
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