• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

Cannot Access Admin Panel

B

Bama

New Pleskian
Hey everyone,

A few hours ago i worked with a developer on my site and he wanted to access my Plesk admin panel, i sent him the login dates and he tried to login, now we are both no longer able to access it.

Whenever i try to login as admin now, i get redirected to this url: http://example.com:8443/server/create_subscription.php#

Can anyone help me figure out what's causing this?
 
Do you have ModSecure configured for Plesk admin panel? fail2ban? Or IP restriction for admin?
BTW, in Administrator's Guide you can read how to create additional admin's account.
 
You must log in or register to reply here.

Similar threads

J
Issue Control Panel URL redirects to https://localhost:8443/smb/
Replies
9
Views
2K
WebHostingAce
WebHostingAce
E
Resolved Can not re issue Lets Encrypt SSL Certificat
Replies
14
Views
5K
elChupete
E
A
Issue Cannot access Plesk server or websites after a period of time
Replies
1
Views
2K
Sebahat.hadzhi
Sebahat.hadzhi
G
Issue Plesk admin login page not working and gave , HTTP ERROR 500
Replies
10
Views
5K
alexk345
A
V
Issue Unable to access Plesk panel and retrieve license key on Contabo VPS
Replies
1
Views
3K
Sebahat.hadzhi
Sebahat.hadzhi
Back
Top