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Cannot change mail account password

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by ramuva, May 15, 2009.

  1. ramuva

    ramuva Guest

    Hello there,
    I've just update to 9.2.1 and the first problem. Cannot change email passwords for users.
    In plesk control panel I go to domain->mail accounts->account I want to change->preferences and enter a new password.
    After I click "OK", there is no message at all (not sure if there was one before about successfully changed password), but when I doublecheck with mail_auth_view - I see that password was not changed.
    (btw, is there a way to force encoded passwords, not plaintext ones)?

    Anyone else can confirm this bug? Anyone has any suggestions?

    Edit. As a side note - password changes via Horde webmail change password feature.
    Last edited by a moderator: May 15, 2009
  2. ramuva

    ramuva Guest

    Not sure if it helped, but after some reading up, I've set a checkbox "Check the passwords for mailboxes in the dictionary" in mail server settings, clicked apply. Then removed a checkbox again.
    Now I can change password (my guess for some reason password checking in dictionary was on and it silently refused to set a simple password after upgrade, even though there were no checkbox on this setting).
  3. Nataliya Zagr

    Nataliya Zagr Regular Pleskian

    Apr 14, 2009
    Likes Received:
    You can also run the mchk utility:

    # /usr/local/psa/admin/sbin/mchk --help
    mchk [OPTION]
    --without-spam - restore all settings except for SpamAssassin configuration
    --with-spam - restore all settings
    --spam-only - restore only SpamAssassin settings

    Also, it sets proper ownership/permissions for all mailboxes (/var/qmail/mailnames/*).