Resolved Cannot connect to smtp server

Discussion in 'Plesk Onyx' started by Fabs87, Mar 20, 2017 at 12:03 PM.

  1. Fabs87

    Fabs87 New Pleskian

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    Hey,

    I have problems with my mailserver. After upgrading to Onyx it seems that something is wrong with my mailserver. I tried to repair it with

    # plesk repair mail

    and

    # /usr/local/psa/admin/sbin/mchk --with-spam

    but nothing helped..

    Any idea? I could not connect to my mail-account from Gmail, Outlook, Thunderbrid etc. Even sending mails from the build in webmail (roundcube) doesn't work. The error message says that it cannot connect to smtp server / smtp error - connection failed.

    Any ideas?

     
  2. UFHH01

    UFHH01 Platinum Pleskian Plesk Guru

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  3. Fabs87

    Fabs87 New Pleskian

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    Ok.. I'm using Qmail for SMTP. Here the log says

    Mar 20 21:47:57 localhost dovecot: imap-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=93.244.251.181, lip=134.119.26.203, session=<UGRppC9Lh9ld9Pu1>
     
  4. UFHH01

    UFHH01 Platinum Pleskian Plesk Guru

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    Best Answer
    Hi Fabs87,

    pls. consider to switch to postfix/imap-courier ( and backwards to qmail/dovecot again, if you like this more ) with the commands ( as user "root" over SSH ):

    Code:
    plesk installer --select-product-id plesk --select-release-current --install-component postfix
    plesk installer --select-product-id plesk --select-release-current --install-component courier
    
    plesk installer --select-product-id plesk --select-release-current --install-component qmail
    plesk installer --select-product-id plesk --select-release-current --install-component dovecot
    NO changes to your eMail-accounts itself will be made and you could as well try, if postfix works as expected. Pls. report back possible issues/errors/problems for further investigations.​
     
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  5. Fabs87

    Fabs87 New Pleskian

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    Hey UFHH01,

    it seems to work.. Now I can try to get the SSL support working^^.
     
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