- Server operating system version
- Debian
- Plesk version and microupdate number
- 18.0.52
Hello,
My SEO company have requested access to my Plesk panel and I do not wish to give them the admin account details.
Upon trying to create a new user, the submit button fails and takes me to the password field which has a note stating "The password length must be between 5 and 255 characters".
I've tried passwords of 6, 10, 14, 16 and 24 characters with and without special symbols to no avail.
Clicking on the question mark merely tells me that passwords must have a minimum strength of "medium" whereas all my suggested passwords are "strong" or more.
Can anyone suggest why I am not able to create a new plesk user please?
My SEO company have requested access to my Plesk panel and I do not wish to give them the admin account details.
Upon trying to create a new user, the submit button fails and takes me to the password field which has a note stating "The password length must be between 5 and 255 characters".
I've tried passwords of 6, 10, 14, 16 and 24 characters with and without special symbols to no avail.
Clicking on the question mark merely tells me that passwords must have a minimum strength of "medium" whereas all my suggested passwords are "strong" or more.
Can anyone suggest why I am not able to create a new plesk user please?