Cannot Delete or Unsuspend domains

[ArchStanton]

When I try to delete or unsuspend domains plesk just hangs. Nothing seems to happen. I tried this from the command line:

/usr/local/psa/bin/domain -u domain.com -status enabled

and nothing happens. I'm not sure how to delete from the command line so I'm not sure how that would respond. Any suggestions?

 

[IgorG]

What about domain removing with

# /usr/local/psa/bin/domain --remove domain.com ?

Use

# /usr/local/psa/bin/domain --help

for more details.

 

[ArchStanton]

Command line doesn't seem to work either. Is there a queue somewhere I can check? Maybe something is stuck?

 

[IgorG]

Check /var/log/sw-cp-server/error_log and /var/log/messages

 

[ArchStanton]

There are some DNS error messages, would that have anything to do with it?

 

[ArchStanton]

I tailed the log files while I tried to delete the domain, and there was nothing that popped up.

 

[IgorG]

Contact support team for detailed investigation and fixing this issue directly on your server.

 

[Paul Trost]

cmd hang

If you have any event handlers that run when suspending/unsuspending/etc.. make sure you disable and then try again. I had a similar issue and the culprit was an event handler that was trying to run 2 commands defined instead of one and the second command was never running. I split it out into 2 separate event handlers and presto.

 

[ArchStanton]

I rebooted the server and that solved the problem.