Resolved Cannot query field "tooltip" on type "SiteButton".

[darkobgd]

Hi, after updating Plesk to 18.0.55 in dynamic view i got this:


In active mode everything is normal.

 

[Polarfox]

Same here, sent a PM about it.

Thanks for the tip it works in active mode.

 

[Peter Debik]

The information has been forwarded to developers as ID PPS-14898, confirmed issue ID PPPM-14123.

 

[Peter Debik]

@Polarfox, @darkobgd Engineers are asking from which version you updated Plesk.

 

[Polarfox]

@Polarfox, @darkobgd Engineers are asking from which version you updated Plesk.

From Plesk Obsidian 18.0.54 Update 4.

 

[Peter Debik]

Thank you. We're working on a fix with priority, but not ETA yet.

 

[dualstudio]

I'm facing the same problem and a question that came up for me here that might help with the solution was the following.

I normally updated Plesk to version 18.0.55, after the process was completed, the Plesk Installer screen still had the information that there are components that need to be updated.

When clicking on components it is displayed that Plesk needs to be updated. When executing this update, in my case here, the Almalinux 8 Powertools component update happens. This update is also performed without problems, however, it continues to be displayed after completion, as if it had not been performed.

When I go back to the Plesk panel, on the notifications tab, I get the information that the panel has been updated to version 18.0.54 update 4, despite the information displayed on the main screen being that I am running version 18.0.55.

Hope I helped with this feedback.

 

[dualstudio]

Here are some prints to illustrate my information:








After the update I get this information:

 

[dualstudio]

As the friend informed, when I change to active mode it works, but I also noticed that the Performance Boost icon is not displayed and no tooltip is displayed.

 

[onebronsup]

We are facing the exact same issues in one of our machines, as the screenshots provided by @dualstudio.

 

[patrick-11]

In our enviroment no proplem with Ubuntu 22.04.3 and Ubuntu 20.04.6 but it occured on AlmaLinux release 8.8.
Update from 18.0.54 Update 3

 

[Peter Debik]

Only Alma 8 and CloudLinux 8 seem to be affected. We're still researching the issue.

 

[Peter Debik]

We suggest this workaround for the time being:
Uninstall the psa-firewall package and re-run the installer.

 

[VASILEIOS ANGELOPOULOS]

I have the same problem with AlmaLinux 9.2

 

[onebronsup]

You mean, 1. uninstall plesk firewall 2. re-run installer 3. reinstall plesk firewall?

 

[VASILEIOS ANGELOPOULOS]

I have OS AlmaLinux 9.2
1.) I uninstalled the psa-firewall package.
2.) Then I try to install Update Components.

However, nothing happens. The problem continues to exist and the update does not install.


Pls Help Thx.

 

[kalombo]

I have tried it, not helping. The issue still there.

 

[bermasoft]

We are facing the same issues in one of our machine, as provided by @dualstudio.
Our system is

CPU	Intel(R) Xeon(R) Gold 6230R CPU @ 2.10GHz (6 core(s))
Versión	Plesk Obsidian v18.0.55_build1800230825.08 os_RedHat el8
SO	Rocky Linux 8.8 (Green Obsidian)

 

[kalombo]

You mean, 1. uninstall plesk firewall 2. re-run installer 3. reinstall plesk firewall?

I have tried it, but not resolved the issue.

 

[Peter Debik]

You mean, 1. uninstall plesk firewall 2. re-run installer 3. reinstall plesk firewall?

# yum remove psa-firewall && plesk installer update