Issue Cannot restore a backup from onedrive

[docilWeb]

When I try to restore a backup stored in onedrive, with Onedrive backup extension:
Unable to import file as dump: Transport error: Extension transport: ext://one-drive-backup/server/: Microsoft OneDrive returns the error: Client error: `GET https://public.bl.files.1drv.com/y4m... ..../backup_1904030328.tar` resulted in a `403 Forbidden` response

The files exists on Onedrive, and I can to download from Onedrive, but not from plesk.

Plesk Onyx 17.8.11 #47
Ubuntu 18.04.2

Thanks in advance

 

[IgorG]

Looks like there is some misconfiguration between Plesk and OneDrive. Try to do the following:

1. Log out from OneDrive account in Tools & Settings > Backup Manager > Remote Storage Settings > Microsoft OneDrive Backup > Log Out.
2. Log in back under the OneDrive account in Tools & Settings > Backup Manager > Remote Storage Settings > Microsoft OneDrive Backup.
   

In case the above solution does not help - contact Microsoft OneDrive support in order to investigate further unavailability to download a backup from Plesk using OneDrive account.