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Cannot update Plesk license

Discussion in 'Plesk for Linux - 8.x and Older' started by mgris, May 27, 2007.

  1. mgris

    mgris Guest

    0
     
    Hi,

    My new Plesk software keeps telling me to get an updated license key. However, each time I hit the button, it can't make a connection to the Plesk server.

    Anyone else have this problem? Know what the issue is?

    Thanks for the help
     
  2. de_he

    de_he Guest

    0
     
    Hello,

    - check that you have no firewall active blocking connection to ka.swsoft.com, Port 5224

    - if that does not help, please contact your provider to ensure that everything is OK with your license.
     
  3. siren@

    siren@ Guest

    0
     
    Check to make sure you are not blocking port 5224
     
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