Cannot update Plesk license

[mgris]

Hi,

My new Plesk software keeps telling me to get an updated license key. However, each time I hit the button, it can't make a connection to the Plesk server.

Anyone else have this problem? Know what the issue is?

Thanks for the help

 

[de_he]

Hello,

- check that you have no firewall active blocking connection to ka.swsoft.com, Port 5224

- if that does not help, please contact your provider to ensure that everything is OK with your license.

 

[siren@]

Check to make sure you are not blocking port 5224