Issue Can't Connect to MYSQL server on:

[PPM]

Hi, we have tried to connect remotely to the database, but having no luck, and it keeps coming up with the message Can't Connect to MYSQL server on (IP). We have however, ensured that remote connection is allowed on the database, both via any host and via custom hosts (we have added our IP) - there is no plesk firewall, but no matter what we try, we still can't connect remotely - is there something we are missing? We are trying to connect via SQL Manager... Thanks.

 

[IgorG]

Please check this KB article first How to enable remote access to MySQL server on Plesk?