• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Can't create new Mail Account

Monolith-Colletiv

New Pleskian
Dear Fellow Pleskians,

I can't add a new Mail Account for a certain The specified email address is already in use
I did a Plesk Repair, didn't work, found an old artikel (Plesk 12) with an KB Article that ended up in a 404.

Can you point me to a way to get this working?
The Mail doesn't work (Not found) and isn't showing up in the Overview.

Appreciate any help

Regards
 
Please check that Mailing list with the name of your email account exists on the server:

# /usr/lib/mailman/bin/list_lists | grep mailboxname
 
Do you have this account in the output of the following command:

# plesk db -e 'select concat(mail.mail_name,"@",domains.name) as address from mail,domains,accounts where mail.dom_id=domains.id and mail.account_id=accounts.id order by address'

?
 
Do you have this account in the output of the following command:

# plesk db -e 'select concat(mail.mail_name,"@",domains.name) as address from mail,domains,accounts where mail.dom_id=domains.id and mail.account_id=accounts.id order by address'

?

No and some Mail Names are missing, got over 200 Mail accounts and it's only showing a fraction of that
 
Last edited:
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