Resolved can't edit php-fpm server reached max_children setting

[devit]

i have an admin account access but i cant add additionnal settings , and i can't edit max-children for fpm ! access denied how i can solve the problem please !

 

[Peter Debik]

Is your account name "admin" or is it an account that someone told you has admin privileges? Only if you are logged in as "admin" these settings are available. The user name is important.

Where do you see "access denied"?

 

[devit]

yes i have an admin account ! the login and password from the plesk when i installed the server : root and password

 

[devit]

my problem is that in plesk , under General informations i can only find php settings , all the other options not found ! and i have admin account and i need to change max-child because my website always showing error 504 and in logs this issue always appear

 

[scsa20]

Looks like you might be doing this under the Customer's Portal with a subscription that does not allow you to change the PHP settings. Ether that or you have restricted mode enabled. I would suggest checking restricted mode settings to make sure that's off which is under Tools & Settings > Restricted Mode Settings, and making sure "Enable Restricted Mode" is unchecked

 

[devit]

Looks like you might be doing this under the Customer's Portal with a subscription that does not allow you to change the PHP settings. Ether that or you have restricted mode enabled. I would suggest checking restricted mode settings to make sure that's off which is under Tools & Settings > Restricted Mode Settings, and making sure "Enable Restricted Mode" is unchecked

yes it was enabled ! thankyou !!