Issue Can't install Let's Encrypt (Onyx 17.0.17 U12)

[Eduardo Roth]

Hello,

I've been trying to install Let's Encrypt extension from the Extensions Catalog with no luck, every time I try to install it I get the following error:

Error: Failed to install the extension:
Execution of C:\Program Files (x86)\Parallels\Plesk\admin\plib\modules\letsencrypt\scripts\post-install.php failed with exit code 1 and the output:
Traceback (most recent call last):
File "C:\Program Files (x86)\Parallels\Plesk\python\lib\runpy.py", line 162, in _run_module_as_main
"__main__", fname, loader, pkg_name)
File "C:\Program Files (x86)\Parallels\Plesk\python\lib\runpy.py", line 72, in _run_code
exec code in run_globals
File "C:\Program Files (x86)\Parallels\Plesk\python\lib\site-packages\virtualenv.py", line 2386, in <module>
main()
File "C:\Program Files (x86)\Parallels\Plesk\python\lib\site-packages\virtualenv.py", line 859, in main
symlink=options.symlink)
File "C:\Program Files (x86)\Parallels\Plesk\python\lib\site-packages\virtualenv.py", line 1037, in create_environment
install_wheel(to_install, py_executable, search_dirs)
File "C:\Program Files (x86)\Parallels\Plesk\python\lib\site-packages\virtualenv.py", line 1002, in install_wheel
'PIP_NO_INDEX': '1'
File "C:\Program Files (x86)\Parallels\Plesk\python\lib\site-packages\virtualenv.py", line 937, in call_subprocess
% (cmd_desc, proc.returncode))
OSError: Command "C:\Program Files (x8...p\Scripts\python.exe" -c "import sys, pip; sys...d\"] + sys.argv[1:]))" setuptools pip wheel failed with error code 1

Does anyone have found a fix for this?

Server is Windows Server 2012 R2.

 

[IgorG]

Thank you for report.
We have already submitted report to developers regarding this issue - EXTLETSENC-27
Problem is under their investigation now.

 

[globalmcs]

Hi Eduardo,

Have you been able to get pass the Let's Encrypt installation issue? I'm trying to install it on a new Windows 2016 server and I'm getting the exact same error.

Thank you