Can't install or remove extensions

[Gilles_D]

Hi,

we can't install or remove any extension after upgrade to Plesk 12.0.8 from 11.5. When we go to Extensions Management > Add Extension for uploading a new extension, we are only allowed to use .deb and .zip. Before we had rpm and zip. This upgrade has been done on a Linux Server with CentOS installed (rpm based). How can we change the allowed extension for uploading an rpm file?

Thanks for any help

With best regards

 

[SibProgrammer]

First of all extensions packaged as deb and rpm package are deprecated. All modern extensions should be in zip format.

As for .deb instead of .rpm for upload this only means that you have deb-based OS (Debian or Ubuntu), not CentOS.
Please provide the output of the following commands:

plesk version
cat /etc/issue

 

[Gilles_D]

Here is the output:

# plesk version
Product version: 12.0.18 Update #16
Update date: 2014/09/10 09:07
Build date: 2014/08/21 14:00
Build target: CentOS 5
Revision: 333061
Architecture: 64-bit
Wrapper version: 1.1

# cat /etc/issue
CentOS release 5.6 (Final)
Kernel \r on an \m

We always install rpm packages and are using yum, so rpm is right. Because we wanted to install the Magicspam extension (rpm file).

And while trying to remove the old version of magicspam first we get the following error:
Unable to remove the MagicSpam extension: modulemng is failed --remove --module=magicspam

It's strange even when using the command "/usr/local/psa/admin/bin/modulemng --install --file=magicspam-plesk-1.0.6-1.4-rhel564-postfix10.x86_64.rpm" to install it manually we get the following error:
dpkg: unable to access dpkg status area

 

[Gilles_D]

It seems that even with /usr/local/psa/admin/bin/modulemng he tries to install or remove plesk extensions with the debian package manager instead of rpm package manager. Mh, any idea?

 

[SibProgrammer]

Ok, got it.
Looks like you have /bin/dpkg or /usr/bin/dpkg binary on your CentOS installation. You may check the package name by something like this: rpm -qf /usr/bin/dpkg
If dpkg is not needed on your installation, you may remove it. Or as a temporary workaround you can rename binary, upload the extension, and then rename the binary again.

 

[Gilles_D]

Yes, it was indeed installed. I don't know why. I removed it and now it works to uninstall and add extenions with rpm.

Thanks for your help.

With best regards