Issue can't install plesk premium email

[proller]

Server operating system version

Ubuntu 22.04.2

Plesk version and microupdate number

18.0.52 Update #2

hi.
i can't install plesk premium email necessary packages on fresh setup that i use plesk obsidian ubuntu (arm) image provided by plesk in aws marketplace.
when trying to install necessary packages this error comes up:

Installation failed. Please examine logs and contact support.
filemng failed: base64: /etc/guam/sys.config: No such file or directory
filemng: Error occurred during /usr/bin/base64 command.

this topic doesn't work.

https://support.plesk.com/hc/en-us/articles/12377343810967?input_string=can%27t+install+plesk+premium+email+extension

because there is no yum on ubuntu 22 and i don't think php from atomic repo is installed.

i tried installing old php version like 7.2, 7.4 but it doesn't help.

In logs these errors occur everytime i try to install it.

extension/kolab

Error executing: ;'aptitude' '-o Dpkg::Options::="--force-confold"' '-y' 'install' 'guam''

extension/kolab

stderr: Unable to apply some actions, aborting

util_exec

proc_close() failed ['/opt/psa/admin/bin/filemng' 'root' 'base64' '/etc/guam/sys.config' '--allow-root'] with exit code [1]

panel

'/opt/psa/admin/bin/filemng' 'root' 'base64' '/etc/guam/sys.config' '--allow-root' failed with code 1. stdout: filemng: Error occurred during /usr/bin/base64 command. stderr: base64: /etc/guam/sys.config: No such file or directory filemng: Error occurred during /usr/bin/base64 command.

panel

Task failed: id=32, pid=15617, type=ext-kolab-task_install, error=filemng failed: base64: /etc/guam/sys.config: No such file or directory filemng: Error occurred during /usr/bin/base64 command.

 

[Peter Debik]

Please contact Plesk support on this.

 

[proller]

plesk support's reply is as follows: plesk premium email extension is only available for x86 architecture.
so it doesn't work for me beacuse my server is with arm architecture.

just in case.