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Cant install Plesk

Discussion in 'Plesk 11.x for Linux' started by Daniel P, Jun 16, 2012.

  1. Daniel P

    Daniel P Guest

    0
     
    Hi Guys,

    I have just purchased a server and installed Ubuntu 12.04.

    I then ran the below and it starts to install however I seem to receive the following error below and it will not let me access the web interface. Any ideas would be really appreciated?

    "wget -O - http://autoinstall.plesk.com/one-click-installer | sh"


    Error:

    Warning!
    Unable to determine the host or domain name of your computer.
    Setting it to localhost.localdomain

    ERROR while trying to check the hostname
    Check the error reason(see log file: /tmp/plesk_10.4.4_installation.log), fix and try again

    ***** problem report *****
    ERROR while trying to check the hostname
    Check the error reason(see log file: /tmp/plesk_10.4.4_installation.log), fix and try again
    Synchronizing the Debian APT package index files...

    ERROR: An error occurred during performing of installation PREP actions (see log for details). Installation was rolled back.
    Warning! Not all packages were installed.
    Please check if your system services are operable.
    Please resolve this issue and try installing the packages again.
    If you cannot resolve the issue on your own, contact product technical support for assistance.
     
  2. Blake@Parallels

    Blake@Parallels Regular Pleskian

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    What is the output of:

    # hostname

    and

    # cat /etc/hosts
     
  3. abdi

    abdi Platinum Pleskian

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    Well that sounds exactly a host name problem ...Please set or change your hostname with the command

    #hostname NEW_NAME

    Then you can try again installing plesk.
     
  4. Daniel P

    Daniel P Guest

    0
     
    Output below:


    root@redfire1:~# hostname
    redfire1

    root@redfire1:~# cat /etc/hosts
    127.0.0.1 localhost
    127.0.1.1 localhost

    # The following lines are desirable for IPv6 capable hosts
    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    10.177.129.116 redfire1
    .my.IP.address redfire1

    Regards

    Dan
     
  5. Daniel P

    Daniel P Guest

    0
     
    Just tried renaming the hostname to existing hostname and reinstalling and it seems to be working now. Many thanks for your help!

    Regards

    Dan
     
  6. abdi

    abdi Platinum Pleskian

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    Great that it worked for you ...Otherwise a hostname should be a full qualified domain name.
     
  7. IgorG

    IgorG Forums Analyst Staff Member

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    We should provide more clear description when hostname isn’t a full qualified domain name. Corresponding request was already submitted.
     
  8. MehmetcanY

    MehmetcanY New Pleskian

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    i have the same issue
    pleskhata.PNG
     
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