• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Issue can't install updates ERROR Not found source for system packages (release 20.04) in APT software sources configuration.

J

JensVi

New Pleskian
Server operating system version
Ubuntu 20.04.6 LTS
Plesk version and microupdate number
Plesk Obsidian 18.0.81 Update 4
Hello,

since the last update to Plesk Obsidian 18.0.81 Update 4, I can't start the web installer any more. The update page says "connection failed"
Ive tryed in the ssh console "plesk install update" an get the error message "ERROR: Not found source for system packages (release 20.04) in APT software sources configuration"

Code: 
root@lvps46-163-118-88:~# plesk installer update
Doing restart of Plesk Installer...
Datei wird heruntergeladen products.inf3: 0%
Datei wird heruntergeladen products.inf3: 100% fertig.
Datei wird heruntergeladen pool/PSA_18.0.82_20369/release.inf3: 0%
Datei wird heruntergeladen pool/PSA_18.0.82_20369/release.inf3: 100% fertig.
..
..
Die Synchronisierung Debian APT-Paket-Indexdateien...
Get:1 http://autoinstall.plesk.com/pool/PSA_18.0.81_20371 focal InRelease [6764 B]
Get:2 http://autoinstall.plesk.com/PHP70_17 focal InRelease [4381 B]
Get:3 http://autoinstall.plesk.com/pool/PHP_7.1.33_98 focal InRelease [3545 B]
Get:4 http://autoinstall.plesk.com/pool/PHP_7.2.34_151 focal InRelease [3545 B]
Get:5 http://autoinstall.plesk.com/pool/PHP_7.3.33_248 focal InRelease [3545 B]
Get:6 http://autoinstall.plesk.com/PHP74_17 focal InRelease [4009 B]
Get:7 http://autoinstall.plesk.com/PHP80_17 focal InRelease [4009 B]
Get:8 http://autoinstall.plesk.com/PHP81_17 focal InRelease [4009 B]
Get:9 http://autoinstall.plesk.com/PHP82_17 focal InRelease [4009 B]
Get:10 http://autoinstall.plesk.com/PHP83_17 focal InRelease [4009 B]
Get:11 http://autoinstall.plesk.com/PHP84_17 focal InRelease [4009 B]
Get:12 http://autoinstall.plesk.com/PHP85_17 focal InRelease [4009 B]
Get:13 http://autoinstall.plesk.com/pool/WPB_18.0.69_88 all InRelease [3966 B]
Get:15 http://autoinstall.plesk.com/pool/PSA_18.0.81_20371 focal/all amd64 Packages [28.6 kB]
Hit:16 https://mirror.mariadb.org/repo/10.11/ubuntu focal InRelease
Get:18 http://autoinstall.plesk.com/pool/PSA_18.0.81_20371 focal/extras amd64 Packages [10.7 kB]
Hit:19 https://mirror.mariadb.org/repo/10.11/debian buster InRelease
Hit:20 https://autoinstall.plesk.com/grafana_12/deb stable InRelease
Get:24 http://autoinstall.plesk.com/PHP70_17 focal/all amd64 Packages [9640 B]
Get:30 http://autoinstall.plesk.com/pool/PHP_7.1.33_98 focal/all amd64 Packages [9649 B]
Hit:14 https://repo.imunify360.cloudlinux.com/imunify360/ubuntu/20.04 focal InRelease
Hit:17 https://rollout.imunify360.com/ubuntu/20.04/slot-1 focal InRelease
Get:34 http://autoinstall.plesk.com/pool/PHP_7.2.34_151 focal/all amd64 Packages [9435 B]
Hit:21 https://rollout.imunify360.com/ubuntu/20.04/slot-2 focal InRelease
Hit:22 https://rollout.imunify360.com/ubuntu/20.04/slot-3 focal InRelease
Hit:23 https://rollout.imunify360.com/ubuntu/20.04/slot-4 focal InRelease
Hit:25 https://rollout.imunify360.com/ubuntu/20.04/slot-5 focal InRelease
Hit:26 https://rollout.imunify360.com/ubuntu/20.04/slot-6 focal InRelease
Get:35 http://autoinstall.plesk.com/pool/PHP_7.3.33_248 focal/all amd64 Packages [9439 B]
Get:36 http://autoinstall.plesk.com/PHP74_17 focal/all amd64 Packages [9477 B]
Hit:27 https://rollout.imunify360.com/ubuntu/20.04/slot-7 focal InRelease
Hit:28 https://rollout.imunify360.com/ubuntu/20.04/slot-8 focal InRelease
Hit:29 https://rollout.imunify360.com/ubuntu/20.04/slot-9 focal InRelease
Hit:31 https://rollout.imunify360.com/ubuntu/20.04/slot-10 focal InRelease
Get:37 http://autoinstall.plesk.com/PHP80_17 focal/all amd64 Packages [9093 B]
Hit:32 https://rollout.imunify360.com/ubuntu/20.04/slot-11 focal InRelease
Hit:33 https://rollout.imunify360.com/ubuntu/20.04/slot-12 focal InRelease
Get:38 http://autoinstall.plesk.com/PHP81_17 focal/all amd64 Packages [9062 B]
Get:39 http://autoinstall.plesk.com/PHP82_17 focal/all amd64 Packages [9073 B]
Get:40 http://autoinstall.plesk.com/PHP83_17 focal/all amd64 Packages [9117 B]
Get:41 http://autoinstall.plesk.com/PHP84_17 focal/all amd64 Packages [9488 B]
Get:42 http://autoinstall.plesk.com/PHP85_17 focal/all amd64 Packages [9184 B]
Get:43 http://autoinstall.plesk.com/pool/WPB_18.0.69_88 all/all all Packages [3469 B]
Fetched 199 kB in 2s (97.2 kB/s)
Reading package lists...

ERROR: Not found source for system packages (release 20.04) in APT software sources configuration:
Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 http://autoinstall.plesk.com/pool/WPB_18.0.69_88 all/all all Packages
     release o=Plesk,a=all,n=all,l=WPB 18.0.69 packages,c=all,b=all
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/PHP85_17 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 8.5 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/PHP84_17 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 8.4 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/PHP83_17 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 8.3 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/PHP82_17 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 8.2 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/PHP81_17 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 8.1 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/PHP80_17 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 8.0 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/PHP74_17 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 7.4 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/pool/PHP_7.3.33_248 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 7.3 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/pool/PHP_7.2.34_151 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 7.2 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/pool/PHP_7.1.33_98 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 7.1 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/PHP70_17 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=PHP v 7.0 packages,c=all,b=amd64
     origin autoinstall.plesk.com
 500 https://autoinstall.plesk.com/grafana_12/deb stable/main amd64 Packages
     release o=Plesk,a=stable,n=stable,l=grafana,c=main,b=amd64
     origin autoinstall.plesk.com
 500 https://mirror.mariadb.org/repo/10.11/debian buster/main ppc64el Packages
     release o=MariaDB,a=buster,n=buster,l=MariaDB,c=main,b=ppc64el
     origin mirror.mariadb.org
 500 https://mirror.mariadb.org/repo/10.11/debian buster/main arm64 Packages
     release o=MariaDB,a=buster,n=buster,l=MariaDB,c=main,b=arm64
     origin mirror.mariadb.org
 500 https://mirror.mariadb.org/repo/10.11/debian buster/main amd64 Packages
     release o=MariaDB,a=buster,n=buster,l=MariaDB,c=main,b=amd64
     origin mirror.mariadb.org
 500 https://mirror.mariadb.org/repo/10.11/ubuntu focal/main ppc64el Packages
     release o=MariaDB,a=focal,n=focal,l=MariaDB,c=main,b=ppc64el
     origin mirror.mariadb.org
 500 https://mirror.mariadb.org/repo/10.11/ubuntu focal/main arm64 Packages
     release o=MariaDB,a=focal,n=focal,l=MariaDB,c=main,b=arm64
     origin mirror.mariadb.org
 500 https://mirror.mariadb.org/repo/10.11/ubuntu focal/main amd64 Packages
     release o=MariaDB,a=focal,n=focal,l=MariaDB,c=main,b=amd64
     origin mirror.mariadb.org
 500 https://repo.imunify360.cloudlinux.com/imunify360/ubuntu/20.04 focal/main amd64 Packages
     release o=imunify360.com,n=focal,l=imunify360.com,c=main,b=amd64
     origin repo.imunify360.cloudlinux.com
 500 http://autoinstall.plesk.com/pool/PSA_18.0.81_20371 focal/extras amd64 Packages
     release o=Plesk,a=focal,n=focal,l=Plesk 18.0.81 packages,c=extras,b=amd64
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/pool/PSA_18.0.81_20371 focal/all amd64 Packages
     release o=Plesk,a=focal,n=focal,l=Plesk 18.0.81 packages,c=all,b=amd64
     origin autoinstall.plesk.com
Pinned packages:
     grafana -> 12.4.3 with priority 990


exit status 1

how can i fix this error?

Thank you
 
Hi,

please give us:

Code: 
cat /etc/os-release
Code: 
ls -la /etc/apt/

and

Code: 
grep -RhsE '^(deb |Types:|URIs:|Suites:|Components:)' \
/etc/apt/sources.list /etc/apt/sources.list.d/ 2>/dev/null

Regards
Tessa
 
You must log in or register to reply here.

Similar threads

P
Resolved Error upgrading MariaDB in Plesk
Replies
11
Views
13K
Webbenny
W
hume1991
Issue imunify360-testing.list.example
Replies
6
Views
6K
Kurt Ludikovsky
K
hume1991
Issue plesk repair fs -verbose failed
Replies
6
Views
6K
Sebahat.hadzhi
Sebahat.hadzhi
R
Question Copy Fail, can't update my kernel
Replies
3
Views
3K
scsa20
scsa20
T
Resolved Problem updates
Replies
2
Views
3K
theplaza
T
Back
Top