Can't log in to Remote Admin

[dario]

Geez... I've just upgraded to Sitebuilder 2.1.1 from 2.0.0 and installed the Remote Admin module. When I try to access address

http://mysite/remote_admin/script.php

I'm asked for a user name and password. The manual suggests I use "root" and "reseller" on those fields, respectively, but I just can't log in! I've tried the root password for the Sitebuilder admin interface, root/root, root/sitebuilder, root/Reseller, Root/Reseller, root/admin, admin/admin, admin/sitebuilder, but NOTHING!!! I'm puling all my hair out, please help! I've created a reseller account, but the user name and password don't work either. The SB administration interface has no knowledge of the Remote Admin module, so I can't reset the password. How can I do that? I'm about to shoot myself!

Thanks
Dario

 

[dario]

Ok! Here's the deal: my PHP is running as CGI, through PHPSuexec, which ruins the support for HTTP authentication in PHP. Once I put PHP back as Apache module, I was able to authenticate successfully at the Remote Admin directory. Well, I thought SW-Soft's development team was smart enough to NOT use HTTP auth with PHP scripts, since they ARE aware that many Cpanel systems use PHPSuexec (refer to http://faq.sw-soft.com/article_5_834_en.html)!

Can anyone that's got a support contract with SW-Soft send this info to them? Thanks a lot!

Dario