Can't update Plesk

[HenningU]

Since November 2011 i can't update my plesk software.

By trying the manuel update i cant establish a connection to "https://xxx.de:8447/?secret=&locale=en-US"

The autoupdater has following error.log:

Internal error: File specified by b0e29570-65c8-c30f-78f2-4323903dcda2 was not found
Message File specified by b0e29570-65c8-c30f-78f2-4323903dcda2 was not found
File LogFile.php
Line 36
Type Smb_Exception_NotFound

---

Panel version 10.4.4 Update #4, last updated at Nov 26, 2011 06:25 AM
Running on: Linux 2.6.26-2-amd64


Has anyone a solution for me?

 

[IgorG]

Did you try to perform upgrade with /usr/local/psa/admin/sbin/autoinstaller CLI utility? What sort of errors you have with it?

 

[HenningU]

sh-3.2# /usr/local/psa/admin/sbin/autoinstaller

BUSY: Update operation was locked by another update process.

EDIT:

I killed the process manualy and then i was able to update plesk. Now the panel works. Thx for help.

 

[KristianW]

I am getting the same error, however it's being caused by the auto-updater (activated by the Control Panel).

Error
Internal error: File specified by ae310f22-7bfc-a723-2922-0adc287f9738 was not found

Message File specified by ae310f22-7bfc-a723-2922-0adc287f9738 was not found
File LogFile.php
Line 36
Type Smb_Exception_NotFound

 

[argonius]

same problem

nightly plesk update caused the message:
Das Panel konnte nicht aktualisiert werden. Sie können das Update-Protokoll an den Parallels Support senden, um nach einer Lösung für das Problem zu suchen. Sehen Sie sich das Update-Protokoll an.

after killing autoinstaller processes and running update via clia interface it works fine, but the message still appears.
how can i investigate and get the message disappear?

fr
patrick