Issue Cant use Site Import

[sialeh]

Server operating system version

Debian 12

Plesk version and microupdate number

18.0.66

Im creating a FTP user on the source Plesk with home being /, but I receive the following error:
What am I doing wrong. Do I need a different FTP user?


Settings:

 

[Sebahat.hadzhi]

Hello, @sialeh. Could you please confirm the full path to the document root of the website in question, e.g. /var/www/vhosts/example.com/httpdocs? Also, can you double-check if there are any mod_rewrite rules? If there's an .htaccess file, please try temporarily renaming it (e.g. .htaccess.bk) and attempt to start the migration again.

 

[sialeh]

Hello, @sialeh. Could you please confirm the full path to the document root of the website in question, e.g. /var/www/vhosts/example.com/httpdocs? Also, can you double-check if there are any mod_rewrite rules? If there's an .htaccess file, please try temporarily renaming it (e.g. .htaccess.bk) and attempt to start the migration again.

Hello,
Yes thats the correct document root.
Did that and no there arent
I renamed it but its still the same issue.