Issue centos 7 - roundcube - signature image upload error500

[moswak]

Server operating system version

CentOS 7.9

Plesk version and microupdate number

18.0.71 Update 2

Hello everyone,

Software version: Centos 7 / Plesk 18.0.71 Update 2

When you try to add an image to the signature in Roundcube Webmail, Roundcube displays "Server Error."
The logs contain the following message:
----
[12-Aug-2025 13:00:57 Europe/Berlin] PHP Fatal error: Uncaught Error: Call to undefined method rcube_utils::get_input_string() in /usr/share/psa-roundcube/program/steps/settings/upload.inc:20
Stack trace:
#0 /usr/share/psa-roundcube/index.php(315): include_once()
#1 {main}
thrown in /usr/share/psa-roundcube/program/steps/settings/upload.inc on line 20
[12-Aug-2025 13:06:11 Europe/Berlin] PHP Fatal error: Uncaught Error: Call to undefined method rcube_utils::get_input_string() in /usr/share/psa-roundcube/program/steps/settings/upload.inc:20
Stack trace:
#0 /usr/share/psa-roundcube/index.php(315): include_once()
#1 {main}
thrown in /usr/share/psa-roundcube/program/steps/settings/upload.inc on line 20
----

I can reproduce this on various servers that still have Centos 7.

Can anyone help me?

 

[moswak]

If you compare the upload.inc file from a 1.6.11 package, there are differences. If I replace the file, the image upload in the signature also works.

I think Plek should update the /usr/share/psa-roundcube/program/steps/settings/upload.inc file ?

 

[AYamshanov]

Hi,

If you compare the upload.inc file from a 1.6.11 package, there are differences.

My assumption the files are different because on CentOS7, Plesk contains Roundcube 1.4.x (not Roundcube 1.6.x), https://support.plesk.com/hc/en-us/...ilable-in-Plesk-for-CentOS-7-and-Ubuntu-18-04

I have found that this issue has been officially confirmed as a bug with #PPPM-15062 ID. It is currently under investigation and is planned to be fixed in future updates. You may track our Change Log to be aware of when the bug is fixed: Change Log for Plesk Obsidian.