• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Change Hosting Type, User Account Already Exists

RexGoode

New Pleskian
My hosting company just upgraded me to Plesk 12.5.30. They don't support migration. I'm on my own.

I accomplished getting it migrated with just a few fixable warnings, but I want to start hosting my sites on the new installation.

Beginning with one domain, I tried to Change Hosting Type. It asks for a user name. I would like to be able to use the same user names I used on the old installation, but it won't let me. I get a "User Account Already Exists". If the user account already exists, and I know it certainly does, why can't I just attach to it instead of creating a whole new username/password?
 
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