Change "password forgotten" email template

[Maarten]

Hi,

When you click on "Forgot your password?" in Plesk for Linux 11, you'll get an email like this:

--------------------------------------
Dear <firstname>

Your password could not be sent because it is stored in the encrypted form.

To set up a new password, please follow the link: <link to reset password>
--------------------------------------

How can I change that? It's a bit sparse and it doesn't even include a email signature with the company name.

Thanks,

--
Maarten

 

[IgorG]

Try to change it here - /usr/local/psa/admin/plib/locales/en-US/common_messages_en-US.php

 

[Maarten]

Hi Igor,

If I change it there, it will be overwritten with a next panel update. I'd rather see a standard option to customize this.

--
Maarten

 

[IgorG]

I'm not sure but you may try to find solution in Localization Guide - http://download1.parallels.com/Plesk/PP11/11.5/Doc/en-US/online/plesk-localization-guide/

 

[Kaspar]

Sorry to resurrect this ancient topic, it comes up as first search result when searching for ways to customize the forgotten password email template.

@maartenv did you ever found a solutions for this?

 

[Maarten]

Sorry to resurrect this ancient topic, it comes up as first search result when searching for ways to customize the forgotten password email template.

@maartenv did you ever found a solutions for this?

Hi Rasp,

Sorry, that was too long ago, can't remember
But I did found this:

https://support.plesk.com/hc/en-us/articles/360009753900-How-to-customize-the-mail-notification-template

Automatic Email Notifications

summary

docs.plesk.com

 

[Kaspar]

Yeah, I found the documentation too. It seems all notifications can be modified, except for the password reset email.

 

[roku]

Same here, we need to customize the Mail Template for the "password forgotten" Mail. The threat is from 2014, but i couldn´t find anything else. Is there finally a solution for this, or at least a workaround?

 

[Peter Debik]

@roku, there is a feature request you can vote on: Change password reset mail template
It does not have many votes yet.

 

[Kaspar]

Voted