Change Settings (Domain) in Plesk has no effect

[ffischer]

Hello,
i have some strange problems with my Plesk Server.

So i try to explain.

I changed the Domain for a Customer from test1.de to test2.de

test2.de does now have the hosting /httdocs and
test1.de is now forwarding to test2.de

bevor the change it was the opposit
/
test1.de has the hosting and test2 was forwarding to test1.de
\

all saved .. but if i open the site test2.de i allways get the site with test1.de
but the i restart the service "apache" and .. now it works correctly ...

the same Problem i got for some weeks.

i add a new customer with new domain,
all fine .. i open the site .. the Plesk Dummy site is showing.

by ftp i delete the site in upload a new php file that shows a blank site.
after upload an open the domain i got error site not found NGIX
then i upload a test file and open the domain againt domain.com/test.html
the same error ..
after looking in some logs i found this.

[Sun Apr 28 17:39:25 2013] [error] [client 137.8.24.84] File does not exist:
   /var/www/vhosts/default/htdocs/test.html 
   [Sun Apr 28 17:39:25 2013] [error] [client 137.8.24.84] File does not exist:
   /var/www/vhosts/default/htdocs/test.html 
   [Sun Apr 28 17:39:25 2013] [error] [client 137.8.24.84] File does not exist:
   /var/www/vhosts/default/htdocs/test.html 
   [Sun Apr 28 17:39:25 2013] [error] [client 137.8.24.84] File does not exist:
   /var/www/vhosts/default/htdocs/test.html

so i just start the apache service new in the plesk UI and .. it works .. it confusing me ..
some ideas what happen?

many thanks in advance
greets from germany
Frank

 

[EugeneKazakov]

I don't know the reason of your problem, but I've got some hints for investigation:
Your access log contains /var/www/vhosts/default/htdocs/test.html
That means apache does not have virtual host for your site.
There is a simple way to see it: as you say "Plesk Dummy" page for site contains the address of the site, but default server's dummy does not (it contains 'Default Server').

Check setting 'Apache restart interval' on Tools&Settings > Server Settings. May be it has too big value.
Check /var/log/sw-cp-server/error_log for errors during apache reconfiguration.
Check mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e "select * from Configurations where status <> 'ok'"

 

[ffischer]

Hello,
thank you for reply.

The Settings Intervall are 999999 sek ( default i have no settings changed )

the log sw-cp-server/error_log for errors
contains some error but i need to read the files in a calm moment

 

[EugeneKazakov]

The Settings Intervall are 999999 sek ( default i have no settings changed )

Here is your problem.
http://kb.parallels.com/en/242
If you don't change settings affecting server configuration every minute all day long, I'd propose to set 0 seconds.

 

[ffischer]

a big thank you!
think this is solved my problem.

i m wondering why this value is so big,i never changed it.