Changing service plan owner

[rootusertom]

Hello,

is there a possibility to change the owner of a service plan, or at least to create a copy with a different owner?
(in Plesk Panel 10)

Thank you,
Tom

 

[AntonLS]

There is no official way to change the owner of a service plan, but you can try use a little hack:
change 'owner_id' in 'Templates' table in 'psa' database on your server.
This may work or may doesn't, but, anyway, it is unsupported feature and you can use this on your own risk.

 

[rootusertom]

Thanks for the hint, but hacking is not an option; we are talking of a live server.

This is a really annoying drawback.
I am using the RPC-API and had to find out that using the API with the root account DOES NOT allow you to see the service plans of resellers. Why is that?
I always thought the root user is the user with the permission to do anything on a system; or more precisely: being capable of getting any permission on a system.

Is there a possibility to give root the desired permission (seeing any service plan)?

Regards, Tom

 

[AntonLS]

To see the service plan of reseller you can use following query:

<packet version="1.6.3.4">
<service-plan>
<get>
<filter/>
<owner-login>reseller1</owner-login>
</get>
</service-plan>
</packet>

where 'owner-login' is reseller login.
Or, if you want to see all service plans, you can try following:

<packet version="1.6.3.4">
<service-plan>
<get>
<filter/>
<owner-all/>
</get>
</service-plan>
</packet>

 

[rootusertom]

Thank you very much for the hint, the second request works fine for me.
Is this a brand new feature? I was not able to find it in the documentation...

Regards, Tom

 

[AntonLS]

Yes, it is a new feature, released in 10.4.
Documentation should be updated shortly.