client account

[belinda]

My question is for the ISPs that are using Plesk to provide a control panel to their customers:

Have you created 1 client account for your company and add all of your customers(domains) under that client?

OR

Have you created a client and a domain per your customer?

We will set the Plesk environment for our customers soon, so I was wondering which option would be better for troubleshooting, etc...

Thank you very much for sharing your experiences with me.

Regards,

 

[phoenixisp]

It depends on how you're doing business. For single domain shared hosting I use the 'company' client and add these customers and their domains there.

But if you want to allow reselling, create the new client. That will enable him/her to have his customers and their domains under him/her.

 

[alex042]

Like phoenixisp said.