Client Permissions Problem

[mikelegg]

I've just added a new client and everytime he creates a new domain the permissions for both the IUSR_ and Domain User are not set correctly. This results in the domain user not being able to FTP and the IUSR being prompted to authenticate.

When I run the Plesk Configurator it always says "httpdocs\_notes: An ACE for user SERVER\IUSR_domain for this folder and files needed by plesk cannot be found in the existing DACL." for these newly created domains.

What do I need to do to fix this Clients settings so that he can create domains properly. (None of our other clients have this problem)

 

[matija]

Have you tried deleting this troublesome client and creating his account again? I admit, it's a primitive solution, but sometimes most practical and less time consuming...

 

[mikelegg]

Yes, I've done that and it appears to have fixed the problem.

I'd really like to know why it happened in the first place though.

 

[mircea_hosteur]

stupid bugggggg !

as stupid as simpe to fix it: Control panel, computer Management, Users :

all Plesk Users are disabled, just simply need to be enabled

nice bug !!! i have tred to restore few accounts on another server, i've got the same bug !!! but thans that it's so simple !