Resolved CloudFlare 127.0.0.1

[jsmp]

Server operating system version

AlmaLinux 8.8

Plesk version and microupdate number

18.0.56

Hello,

My website is behind CloudFlare, when a real visitor accesses the site, the IP address of the user appears as 127.0.0.1 in the access_log records. HTTP/1.0

The static files correctly give the real user IP address via HTTP/2.0. How can I provide an arrangement about this issue?

 

[Peter Debik]

This article can help:

https://support.plesk.com/hc/en-us/articles/12377061126807

 

[jsmp]

Thank you for your response, Peter. I followed these steps but nothing changed.

 

[Peter Debik]

Please revise the steps carefully. Make sure that all is in place exactly as described. Make sure you restart/reload Apache afterwards. I am sure the manual is correct.

If you need assistance, please contact Plesk support at https://support.plesk.com

 

[danami]

@jsmp Try disabling the new "Apache listen on localhost" setting that was introduced in 18.0.56 and see if it fixes it for you:

plesk bin apache --listen-on-localhost false

 

[jsmp]

@jsmp Try disabling the new "Apache listen on localhost" setting that was introduced in 18.0.56 and see if it fixes it for you:

plesk bin apache --listen-on-localhost false

Thanks this response solved my problem.

 

[danami]

@Peter Debik Just a note that this is a bug (PPPM-14170) when the new Apache listen on localhost is enabled. The Plesk developers already have it fixed and should release it shortly with one of the next updates