Conflicting i586 / x86_64 packages when updating

[XelaRellum]

I am trying to update our site that is running Plesk 8.2.0. After I update the suggested packages I receive a Plesk autoupdate failure report:

Downloading the file PSA_8.2.0/dist-rpm-SuSE-9.3-x86_64/build-8.2.0-suse9.3-x86_64.hdr.gz: 21%..53%..89%..100% done.
Downloading the file PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/update-8.2.0-suse9.3-x86_64.hdr.gz: 19%..48%..81%..100% done.
Downloading the file PSA_8.2.0/thirdparty-rpm-SuSE-9.3-x86_64/thirdparty-8.2.0-suse9.3-x86_64.hdr.gz: 100% done.
Determining the packages that need to be installed.

Getting packages to installation list:
Get packages to installation from selected component base
Warning: packages conflict by files detected: package freetype2-2.1.9-4.4.i586
  conflict with package freetype2-32bit-9.3-7.3.x86_64
  both have file /usr/lib/libfreetype.so.6.3.7 with different md5 sum.
Warning: packages conflict by files detected: package xorg-x11-libs-6.8.2-30.3.i586
  conflict with package xorg-x11-libs-32bit-9.3-7.3.x86_64
  both have file /usr/X11R6/lib/libX11.so.6.2 with different md5 sum.
Warning: packages conflict by files detected: package freetype2-32bit-9.3-7.3.x86_64
  conflict with package freetype2-2.1.9-4.4.i586
  both have file /usr/lib/libfreetype.so.6.3.7 with different md5 sum.
Warning: packages conflict by files detected: package xorg-x11-libs-32bit-9.3-7.3.x86_64
  conflict with package xorg-x11-libs-6.8.2-30.3.i586
  both have file /usr/X11R6/lib/libX11.so.6.2 with different md5 sum.
 :
 :
 :
Starting installation of packages
prepareInstallStep: resolve results for package(s):
 (s) system_installed_psa-8.2.0-suse9.3.build82070706.15.i586.rpm
 (s) system_installed_bash-3.0-15.i586.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/boost-1.32.0-3.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/glibc-2.3.4-23.4.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/openssl-0.9.7e-3.8.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/libgcc-3.3.5-5.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/libidn-0.5.9-3.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/mysql-shared-4.1.10a-3.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/libstdc++-3.3.5-5.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/zlib-1.2.2-5.4.x86_64.rpm
prepareInstallStep: resolve results for package(s):
 (s) system_installed_bash-3.0-15.i586.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/glibc-2.3.4-23.4.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/libgcc-3.3.5-5.x86_64.rpm
 (u) /root/psa/PSA_8.2.0/update-rpm-SuSE-9.3-x86_64/libstdc++-3.3.5-5.x86_64.rpm
prepareInstallStep: resolve results for package(s):
 (s) system_installed_filesystem-9.3-2.i586.rpm
Installing the package glibc-2.3.4-23.4.x86_64
error: Failed dependencies:
libc.so.6 is needed by (installed) expat-1.95.8-4
libc.so.6 is needed by (installed) libselinux-1.21.7-3
libc.so.6 is needed by (installed) libxcrypt-2.2-3
libc.so.6 is needed by (installed) logrotate-3.7-35.2
libc.so.6 is needed by (installed) perl-Digest-SHA1-2.10-3
libc.so.6 is needed by (installed) krb5-1.4-16.4
libc.so.6 is needed by (installed) scpm-1.1-6
libc.so.6 is needed by (installed) perl-Net_SSLeay-1.25-31
libc.so.6 is needed by (installed) checkmedia-1.0-5
libc.so.6 is needed by (installed) perl-TermReadKey-2.21-295
libc.so.6 is needed by (installed) evms-2.3.3-5
libc.so.6 is needed by (installed) iproute2-2.6.10-4
 :
 :

Any suggestions on how to resolve this?
My "uname -a" output is:

Linux ###### 2.6.9-023stab044.11-smp #1 SMP Sat Sep 29 13:36:25 MSD 2007 i686 athlon i386 GNU/Linux

 

[XelaRellum]

Hello? Did anybody from support "hear" my question?

Thanks in advance
Alexander Mueller
littleBLUE GmbH

 

[danliker]

no, here is no swsoft support... read the message on top on the forum start site:

http://forum.swsoft.com

The SWsoft Online Forum has been open to allow our customers to assist each other with questions regarding the use of PSA and Plesk software. Although it is monitored by the SWsoft staff it is not our intent to address support requests from within the forum. Any support requests should be submitted through our Online Support Form.

i do not know suse very well, but can it be that you have the plesk 64bit on a suse 32bit version?

 

[XelaRellum]

Originally posted by danliker
no, here is no swsoft support... read the message on top on the forum start site:

http://forum.swsoft.com

i do not know suse very well, but can it be that you have the plesk 64bit on a suse 32bit version?

Ah I see, will request this.
Well we have a vServer (hosted by 1&1) who preloaded it with Plesk as well. All the updates haven been performed by Plesk. So I dont know at which point it could have taken the wrong version (and how to resolve that).

Alexander Mueller
littleBLUE GmbH