• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Resolved Could not issue your certificate (Sectigo)There was a problem issuing your certificate.

A

anwarjayaningrat

New Pleskian
Server operating system version
CentOS Linux 7.9.2009
Plesk version and microupdate number
18.0.51
I purchased an InstantSSL Wildcard (OV) certificate from Sectigo through an extension in plesk. I am getting difficulties in CAA validation and organization Validation. How to overcome these obstacles, I have sent several documents for validation but the documents were rejected. Thank You
 
This is not a technical issue with Plesk. Instead, for an "organization validation" (OV) certificate, you need to provide proof to the trust center that your organization exists and that it owns the domain for which the certificate shall be issued. As you stated above, the trust center did not accept your documents as proof. Please contact them to get more information on what they expect to receive as documentation.
 
You must log in or register to reply here.

Similar threads

O
Resolved Extension purchase error - Your current serial number could not be found
Replies
2
Views
1K
odisse
O
L
Issue ( authorization token is unavailable ) Could not issue/renew Let`s Encrypt certificates
Replies
7
Views
5K
Leta
L
M
Resolved Help request: SSL certificate seems to have trust issues. How to resolve?
Replies
4
Views
4K
MHC_1
M
S
Issue Issues and confusion with mail forwarding
Replies
1
Views
1K
spiceypork
S
Lenny
Resolved Seeking Assistance with API Communication Issues via SSL on Plesk
Replies
4
Views
6K
Lenny
Lenny
Back
Top