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Resolved Could not issue your certificate (Sectigo)There was a problem issuing your certificate.

anwarjayaningrat

New Pleskian
Server operating system version
CentOS Linux 7.9.2009
Plesk version and microupdate number
18.0.51
I purchased an InstantSSL Wildcard (OV) certificate from Sectigo through an extension in plesk. I am getting difficulties in CAA validation and organization Validation. How to overcome these obstacles, I have sent several documents for validation but the documents were rejected. Thank You
 
This is not a technical issue with Plesk. Instead, for an "organization validation" (OV) certificate, you need to provide proof to the trust center that your organization exists and that it owns the domain for which the certificate shall be issued. As you stated above, the trust center did not accept your documents as proof. Please contact them to get more information on what they expect to receive as documentation.
 
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