Couldn't create directory

[Panks7077]

Hi

I'm running a VPS account on Plesk and not a technical person. Actually I'm facing a strange issue on my 3 Wordpress blogs hosted on it. Every time I try to upload a plugin, theme, upgrading Wordpress version it gives an error "couldn't create directory".

I tried to do safe mode off by writing php.ini file safe mode = off. It didn't work.
I tried 777 for upgrade and wp content. It didn't work.
I tried host support they said its an issue with the plesk.

So I am here for a chance to know any feedback on this. Thanks in advance!!

 

[IgorG]

Make sure that tmp directory is writeable. Then go to your Plesk panel and uncheck PHP safe mode in Webhosting Settings.

 

[Panks7077]

Thanks for the reply.
One more favor : can you please tell me the path for temp folder and where can I find safe mode off option. Actually I'm not a technical person.