Issue Create new subdomain uses wrong directory

[SiegbertG]

Server operating system version

ubuntu 24.04

Plesk version and microupdate number

Plesk Obsidian Version 18.0.66

Hello,

I try to create a subdomain "testsystem". I set up the base-directory as submomains/testsystem

Plesk always tries to use a name "test" from a previous creation-process that was from a deleted subdomain "test".

The error message is

phpinimng failed: configuration test '['/usr/sbin/php-fpm8.3', '--test']' failed with code 78, and message:
[21-Jan-2025 08:29:17] ERROR: [pool test.glodek-edv.de] the prefix '/var/www/vhosts/system/test.glodek-edv.de' does not exist or is not a directory
[21-Jan-2025 08:29:17] ERROR: failed to post process the configuration
[21-Jan-2025 08:29:17] ERROR: FPM initialization failed

I tried a server-reboot but that doesn't repair this problem. I could create the missing directory, but I think this is the wrong way and will lead to more problems in the future.

What can I do so that plesk "forgets" the incorrect created subdomain "test" and all paths and settings for it? Is there any plesk repair option for that problem?

best regards
Siegbert

 

[Raul A.]

Hi,

Please check if you have this conf file:

/opt/plesk/php/8.3/etc/php-fpm.d/test.glodek-edv.de.conf

Plesk forgot it but might have also left behind a PHP-FPM configuration file. If you do and you no longer have that subdomain in Plesk, simply remove it.

 

[SiegbertG]

Hi,

there is no file test.glodek-edv.de.conf in the directory /opt/plesk/php/8.3/etc/php-fpm.d/

 

[SiegbertG]

After waiting one day and try again it works. Maybe one of the Plesk-Cron-jobs fixed it