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Critical Licence Key Problem

Discussion in 'Plesk for Windows - 8.x and Older' started by shane01, Dec 22, 2006.

  1. shane01

    shane01 Guest

    Hi Guys,

    When logging into my plesk server I see the following;

    You are currently operating within the grace period of your product license. To update your product license, select the Retrieve Keys option on the License Management page.

    I've done what it asks me to do, and it shows me the following;

    Unable to update key. The key you try to send is invalid. You cannot try to update it anymore. License key must be ordered first.

    I've got until tuesday to get this sorted or our hosting operations will go offline.... this is critical!

    I've also tried turning off the firewall before clicking 'retrieve keys' thinking this might be a problem but that doesnt help.

    Any advice would be greatly appreciated.


  2. JanAndre

    JanAndre Guest

    I have the same problem, please respond Swsoft.