• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Curl and ping issues Google Cloud instance

Marco Calandra

New Pleskian
Hi,

for a few days we have had a problem on our Linux server with Plesk Obsidian.
Plesk is installed on a Google Cloud instance and we realized that all the curl calls made by the server to configured domains
on the same server where Plesk is installed they time out. On the other hand, if they are made from an external server, the same curl calls work correctly.
Even a simple ping to a domain managed by Plesk executed from the server command line (ping domain.tld) remains hanging.
I have verified that all the doors are correctly open and in fact they are, also because otherwise they would not work from the outside. The SeLinux
is set in Permissive mode.
Do you have any idea what I can check?

Thanks so much.

Alessandro
 
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