• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Customers can't log in to panel

A

ArsenyR

Guest
Hi all

Customers try to log in to panel. In response they get

SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql_3773_0.MYI' (Errcode: 122)

0: Pdo.php:238
Zend_Db_Statement_Pdo->_execute(array)
1: Statement.php:283
Zend_Db_Statement->execute(array)
2: Abstract.php:433
Zend_Db_Adapter_Abstract->query(string 'DESCRIBE `sessions`', array)
3: Abstract.php:230
Zend_Db_Adapter_Pdo_Abstract->query(string 'DESCRIBE `sessions`')
4: Mysql.php:136
Zend_Db_Adapter_Pdo_Mysql->describeTable(string 'sessions', NULL null)
5: Abstract.php:696
Zend_Db_Table_Abstract->_setupMetadata()
6: Abstract.php:722
Zend_Db_Table_Abstract->_getCols()
7: Abstract.php:762
Zend_Db_Table_Abstract->_setupPrimaryKey()
8: DbTable.php:517
Zend_Session_SaveHandler_DbTable->_getPrimary(string '3b8f018586d33fd3954159d4b347caeb')
9: DbTable.php:316
Zend_Session_SaveHandler_DbTable->read(string '3b8f018586d33fd3954159d4b347caeb')
10: SaveHandler.php:26
CommonPanel_Session_SaveHandler->read(string '3b8f018586d33fd3954159d4b347caeb')
11: :
session_start()
12: class.Session.php:312
Session->registerSession(integer '1', string 'admin', string '91.212.60.11', NULL null, NULL null)
13: cmd_loginup.php:131
createSessionCommon(integer '1', string 'admin', boolean true, string '91.212.60.11', NULL null, NULL null)
14: cmd_loginup.php:318
createSessionAdmin(string 'admin', string '*********', string '***************************', boolean false)
15: cmd_loginup.php:77
createSession(string 'admin', string '*********')
16: login_up.php3:36

I found a solution in http://kb.odin.com/en/11135 but when i checked a /tmp dir all permissions were correct.

[root@plesk /]# ls -ld /tmp/
drwxrwxrwt 5 root root 36864 Mar 22 14:49 /tmp/
[root@plesk /]#

Please help me with this problem

Thank you

Ars
 
Back
Top