• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Customers can't log in to panel

A

ArsenyR

Guest
Hi all

Customers try to log in to panel. In response they get

SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql_3773_0.MYI' (Errcode: 122)

0: Pdo.php:238
Zend_Db_Statement_Pdo->_execute(array)
1: Statement.php:283
Zend_Db_Statement->execute(array)
2: Abstract.php:433
Zend_Db_Adapter_Abstract->query(string 'DESCRIBE `sessions`', array)
3: Abstract.php:230
Zend_Db_Adapter_Pdo_Abstract->query(string 'DESCRIBE `sessions`')
4: Mysql.php:136
Zend_Db_Adapter_Pdo_Mysql->describeTable(string 'sessions', NULL null)
5: Abstract.php:696
Zend_Db_Table_Abstract->_setupMetadata()
6: Abstract.php:722
Zend_Db_Table_Abstract->_getCols()
7: Abstract.php:762
Zend_Db_Table_Abstract->_setupPrimaryKey()
8: DbTable.php:517
Zend_Session_SaveHandler_DbTable->_getPrimary(string '3b8f018586d33fd3954159d4b347caeb')
9: DbTable.php:316
Zend_Session_SaveHandler_DbTable->read(string '3b8f018586d33fd3954159d4b347caeb')
10: SaveHandler.php:26
CommonPanel_Session_SaveHandler->read(string '3b8f018586d33fd3954159d4b347caeb')
11: :
session_start()
12: class.Session.php:312
Session->registerSession(integer '1', string 'admin', string '91.212.60.11', NULL null, NULL null)
13: cmd_loginup.php:131
createSessionCommon(integer '1', string 'admin', boolean true, string '91.212.60.11', NULL null, NULL null)
14: cmd_loginup.php:318
createSessionAdmin(string 'admin', string '*********', string '***************************', boolean false)
15: cmd_loginup.php:77
createSession(string 'admin', string '*********')
16: login_up.php3:36

I found a solution in http://kb.odin.com/en/11135 but when i checked a /tmp dir all permissions were correct.

[root@plesk /]# ls -ld /tmp/
drwxrwxrwt 5 root root 36864 Mar 22 14:49 /tmp/
[root@plesk /]#

Please help me with this problem

Thank you

Ars
 
Back
Top