customers, domains, subscriptions, service plans

[JohanSki]

Hi guys,

Can someone explain (in short) what the relations are between customers, domains, subscriptions and service plans?

As I understand a service plan is a "package" with predefined settings.

Now what I would like to know is how a customer and a subscription are "connected". Does each customer get its own subscription? And is a domain always part of a subscription?

 

[Sergey L]

Customers can have one or more subscriptions. A subscription defines resource pack given and Service Plan is a "template" of subscription.
Subscriptions can have one or more domains sharing the same pool of resources.

Yes, each customer needs their own subscription. And subscription always includes at least one domain.

 

[JohanSki]

Thanks Sergey. If I understand correctly ... a domain name is always a part of a subscription and can not stand on its own?

 

[Sergey L]

Exactly. Always a part of subscription

 

[JohanSki]

Allright, thank you.