Issue daily license error email

[TheHostingHeroes]

Hello

everyday I get an email that says:

Unable to update EXT.XXX.0000. An error occurred while processing your key. You can try updating it later.


when I check in Plesk Onyx (Windows 2012 r2) the license is for docker.
I click Retrieve Additional Key and it says

The version of your installed software is 1.3, but the current license version is 1.0-1.1. Upgrades from 1.0-1.1 to 1.3 are not available for this license.

can you fix this bug?

Version 17.0.17 Update #6, last updated on Nov 15, 2016 05:09 AM

 

[IgorG]

I would suggest you ask Licensing and purchase support here - https://www.plesk.com/support/licensing-and-purchase-support/