Issue Deffered EMails

[Lukas N]

Hello,

since June 2017 I only get Mails stuck in the Mailqueue.
I haven't changed anything.

This is a "Log" that shows in the Mailqueue:

Received: from EUR03-AM5-obe.outbound.protection.outlook.com (mail-oln040092070057.outbound.protection.outlook.com [40.92.70.57])
    by m0460.contabo.host (Postfix) with ESMTPS id 721F959ABD
    for <[email protected]>; Mon, 25 Sep 2017 22:01:00 +0200 (CEST)
Authentication-Results: m0460.contabo.host;
        spf=pass (sender IP is 40.92.70.57) smtp.mailfrom=***@hotmail.de smtp.helo=EUR03-AM5-obe.outbound.protection.outlook.com
Received-SPF: pass (m0460.contabo.host: domain of hotmail.de designates 40.92.70.57 as permitted sender) client-ip=40.92.70.57; envelope-from=***@hotmail.de; helo=EUR03-AM5-obe.outbound.protection.outlook.com;
Received: from VE1EUR03FT049.eop-EUR03.prod.protection.outlook.com
 (10.152.18.53) by VE1EUR03HT014.eop-EUR03.prod.protection.outlook.com
 (10.152.18.123) with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.20.56.11; Mon, 25
 Sep 2017 20:00:59 +0000
Received: from AM0PR0402MB3347.eurprd04.prod.outlook.com (10.152.18.59) by
 VE1EUR03FT049.mail.protection.outlook.com (10.152.19.216) with Microsoft SMTP
 Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P256) id
 15.20.56.11 via Frontend Transport; Mon, 25 Sep 2017 20:00:59 +0000
Received: from AM0PR0402MB3347.eurprd04.prod.outlook.com
 ([fe80::41a4:76fe:e3fd:4d40]) by AM0PR0402MB3347.eurprd04.prod.outlook.com
 ([fe80::41a4:76fe:e3fd:4d40%13]) with mapi id 15.20.0056.010; Mon, 25 Sep
 2017 20:00:59 +0000
From: ***** <***@hotmail.de>
To: "[email protected]" <[email protected]>
Subject: test
Thread-Topic: test
Thread-Index: AQHTNjkBaPNwhRjzIUupAPlDx09JCg==
Date: Mon, 25 Sep 2017 20:00:59 +0000
Message-ID: <AM0PR0402MB33477A43579403E4002B90C2F07A0@AM0PR0402MB3347.eurprd04.prod.outlook.com>
Accept-Language: de-DE, en-US
Content-Language: de-DE
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
authentication-results: skullbro.de; dkim=none (message not signed)
 header.d=none;skullbro.de; dmarc=none action=none header.from=hotmail.de;
x-incomingtopheadermarker: OriginalChecksum:AC717A55616D1BB23AB3BE56E17B5D16DDB0AF55FDFD8FF3D3401A8ABA887859;UpperCasedChecksum:191B74FF216CD59F010EB9109C88DF1B5165E149FDE9C5ACE38F451133BC1673;SizeAsReceived:6760;Count:43
x-tmn: [Kkj3j1nyGy5qaQXctfvZ56mqoCNk41by]
x-ms-publictraffictype: Email
x-microsoft-exchange-diagnostics: 1;VE1EUR03HT014;23:eLe/618Sc6UkdESLZxVbWbQirdimXOkm8qiitsnHMXKK+A+5b3f70jElPDrGSqdKHE+k7bnOa2VQTqQq/rE6pLK3+bs9CXQm8MHZZTeXt+DRvFEQHRTPkhcK4kp5Ik95rDqNRe3CyNlfd8NHmk+LYlDHUQtHWOkW5tWHZqsyorU=;6:h7iKd75FcQ9suTBbX6zSP
0d9stcIIHM8GjLLXU+8LfjyhNE9JcV7IKjrEmrMCE99JhJUklDfG7tuJT+/bitEEDCe9NShKVSUqRYdeb+z8VwS1vN9+lI3YOGK74pOlsjcH6Tr53lk4RjECxSK4van8SHg+V2dELCKtyk6lVc5IZ2Oj7ZFUh53LDns/iQD8wkDMF9tJvWEa7zg02jByDVEm7QxQWlEgpUX9K7IL2RBXcw=;5:P6PDp+dsFOpY9XKUm4uOlGk+7XifFAD
RjniqytBFk1lUj6FNAkhLORo7I2kH88Aovn72+qLf+YAi1M+VBDuVNaSTu5CvcZeQkUUonX6+TyxHbchh89KW9AUAnkkysgoPOJZz1eZHwS2yTKxvJ36QQg==;24:kqsIHwFpAOEiLbDH7cODxF+tzCGgixEer9SFtFJ80okRmr9e+FtnF3N6rsNS4C1iVEewpr7Bff34Iyy2WNEs08g5qdXqUOh5ReIzSdBvgVM=;7:VZnnIZEraJVIC
+5D/9g/7b2ZrxCh+XoDsTCJrmhSo/1nwn5gAzaHp27B5LKo02BesSZ3KaYa30OGhuD1iffoIRt47nzqovpI4oBvXq2jnkCfIAmj4+x8m0l+LhOZ3G34Za7OxTpnFCtnbPkDNCTQE/r7cRjRUr8vBSD5ROC33Ow+n6MtLb8+/P3ZAk+rXHOJn01Hladtg6iyNf9bjyK4/KqwEezSTuFZmK0HEBI7cLU=
x-incomingheadercount: 43
x-eopattributedmessage: 0
x-ms-office365-filtering-correlation-id: f346af99-6a0c-49b5-f39e-08d50450244c
x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:(22001)(201702061074)(5061506573)(5061507331)(1603103135)(2017031320274)(2017031324274)(2017031323274)(2017031322404)(1601125374)(1603101448)(1701031045);SRVR:VE1EUR03HT014;
x-ms-traffictypediagnostic: VE1EUR03HT014:
x-exchange-antispam-report-test: UriScan:;
x-exchange-antispam-report-cfa-test: BCL:0;PCL:0;RULEID:(100000700101)(100105000095)(100000701101)(100105300095)(100000702101)(100105100095)(444000031);SRVR:VE1EUR03HT014;BCL:0;PCL:0;RULEID:(100000800101)(100110000095)(100000801101)(100110300095)(10
0000802101)(100110100095)(100000803101)(100110400095)(100000804101)(100110200095)(100000805101)(100110500095);SRVR:VE1EUR03HT014;
x-forefront-prvs: 04410E544A
x-forefront-antispam-report: SFV:NSPM;SFS:(7070007)(98901004);DIR:OUT;SFP:1901;SCL:1;SRVR:VE1EUR03HT014;H:AM0PR0402MB3347.eurprd04.prod.outlook.com;FPR:;SPF:None;LANG:;
spamdiagnosticoutput: 1:99
spamdiagnosticmetadata: NSPM
Content-Type: multipart/alternative;
    boundary="_000_AM0PR0402MB33477A43579403E4002B90C2F07A0AM0PR0402MB3347_"
MIME-Version: 1.0
X-OriginatorOrg: outlook.com
X-MS-Exchange-CrossTenant-originalarrivaltime: 25 Sep 2017 20:00:59.5398
 (UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Internet
X-MS-Exchange-CrossTenant-id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
X-MS-Exchange-Transport-CrossTenantHeadersStamped: VE1EUR03HT014

I replaced my private Email with *** so don't wonder yourself. Thats definitely not the error

I've tried the workaround with disabling my DNS in Plesk and use my Providers only but this didn't help either.
If you need any further information please let me know.

Thanks a lot
DaNeubi

 

[UFHH01]

Hi Lukas N,

could you pls. add the corresponding "mail.log" - entries and the mail - server configuration files for further investigations? The header informations of an eMail don't point to possible tranport - issues.

In addition, it is always a good idea to start with:

• YOUR current used operating system
• YOUR current used Plesk version ( incl. #MU )

... if you experience issues/errors/problems, or desire to discuss configuration settings.


With my first investigations, I saw some current configurations and problems, which you should consider to check and correct:

=> skullbro.de Domain Health

Pls. use as well a site like "www.mail-tester.com", to check your mail - server configuations.​

Additional informations:

=> Plesk for Linux services logs and configuration files ( KB - article: 213403509 )​

 

[Lukas N]

Hey UFHH01,

thanks for your quick replay.

I'm aware of the MXToolBox Errors but haven't had time to fix them...

I took all Logs i could find.
To paste them here would be too much Data.
I know this isn't the most beautiful way. If you want me to go another way please let me know.
https://SkullBro.de/wp-content/uploads/2017/09/dovecot.conf_.txt

https://SkullBro.de/wp-content/uploads/2017/09/mail.err_.1.txt

https://SkullBro.de/wp-content/uploads/2017/09/mail.err_.txt

https://SkullBro.de/wp-content/uploads/2017/09/mail.log_.1.txt

https://SkullBro.de/wp-content/uploads/2017/09/maillog.processed.txt

https://SkullBro.de/wp-content/uploads/2017/09/maillog.txt

https://SkullBro.de/wp-content/uploads/2017/09/main.cf_.txt

https://SkullBro.de/wp-content/uploads/2017/09/master.cf_.txt

If you need any othe file let me know

Thanks
Lukas

 

[UFHH01]

Hi Lukas N,

Sep 26 06:29:15 m0460 dovecot: service=lda, [email protected], ip=[]. Error: userdb lookup: connect(/var/run/dovecot/auth-userdb) failed: Permission denied (euid=30(popuser) egid=31(popuser) UNIX perms appear ok (ACL/MAC wrong?), dir owned by 0:0 mode=0755)
Sep 26 06:29:15 m0460 dovecot: lda: Fatal: Internal error occurred. Refer to server log for more information.
Sep 26 06:29:15 m0460 postfix/pipe[29258]: 721F959ABD: to=<[email protected]>, relay=plesk_virtual, delay=30495, delays=30495/0.01/0/0.03, dsn=4.2.1, status=deferred (Message can not be delivered at this time )

pls. check:

=> Unable to receive e-mails with Dovecot: Error: userdb lookup: connect(/var/run/dovecot/auth-userdb) failed: Permission denied​

... and solve your issue with the provided solutions. In case you desire a "faster" - solution, pls. disable apparmor on your server and restart dovecot afterwards.