Deleting domain has deleted entire customer!

[Storm_]

We needed to delete a domain which has been terminated by a customer. This customer has about 40 domains linked to them.

When we deleted the domain, it deleted the entire customer!

I'm trying to find the support option on your site but I can't find it, there's just no support option for Plesk anymore.

What do we do now?

 

[IgorG]

Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.

 

[Storm_]

Thanks Igor, we got it sorted. Finding the support link is extremely difficult though.

 

[IgorG]

Thanks Igor, we got it sorted. Finding the support link is extremely difficult though.

Really? On odin.com:

 

[Storm_]

Haha, no, I mean actually getting to the support part is very difficult, you need to select the "Plesk Suite" group header which looks like nothing more than a heading and you're expecting to find an entry in the list. Therefore you find everything EXCEPT what you looking for and then out of pure desperation you click on the group header and suddenly you're able to get where you need to be