Question difference between admin and additional admin

[Goodfred]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

18.0.54

Hello everyone again!

On a new Plesk server we've added a new user and granted him full admin-rights





But when he is logged in, he doesnt see all options as he should to configure (for example: no tools & settings)



Then I have added an additional administrator under tools & settings - now he can see everything as he should


Do you have any ideas or information why it is at it is at the moment?
I think thats bad implemented?

Im thankful for feedback and I wish a good weekend!

Regards
Goodfred

 

[Anatolii Zaporozhets]

Hello, @Goodfred.

It looks like you created "Additional User account" with role "Administrator" which isn't the same as an "Additional Administrator account".
"Additional User" with "Administrator" role has all permissions for websites management, but this account doesn't have full access to Plesk as an "Additional Administrator account".

Additional information