Resolved DigitalOcean DNS extension stopped working after failed update to the latest version

[Sergio Manzi]

Server operating system version

CentOS Linux 7.9.2009

Plesk version and microupdate number

18.0.52

Hello everybody!

I'm running Plesk 18.0.52 on a DigitalOcean VPS (CentOS Linux 7.9.2009).

Today I was notified that an update was available for the DigitalOcean DNS extension (sorry, I haven't noted what version it was, but everything was last updated on April 26, when I updated Plesk to version 18.0.52) and I proceeded to perform the update.

Unhappily the update failed with the following error message:

Could not update the DigitalOcean DNS extension

The execution of post-install.php has failed with the following message:
Could not enable custom backend: [2023-04-28 06:48:26.954] 22863:644b6c3ae8b87 ERR [panel] Custom DNS backend has finished with a non-zero error code 1, stderr: [2023-04-28 06:48:26.934] 22867:644b6c3ae3edb ERR [extension/digitaloceandns] The execution of digitaloceandns.php has failed with the following message:
[2023-04-28 06:48:26.910] 22872:644b6c3add44a ERR [panel] Syntax error:
0: /usr/local/psa/admin/plib/modules/digitaloceandns/library/Helper/Json.php:38
PleskExt\Digitaloceandns\Helper\Json::decode(string '', boolean false)
1: /usr/local/psa/admin/plib/modules/digitaloceandns/scripts/digitaloceandns.php:40
ERROR: RuntimeException: Syntax error (Json.php:38)
The execution of digitaloceandns.php has failed with the following message:
[2023-04-28 06:48:26.910] 22872:644b6c3add44a ERR [panel] Syntax error:
0: /usr/local/psa/admin/plib/modules/digitaloceandns/library/Helper/Json.php:38
PleskExt\Digitaloceandns\Helper\Json::decode(string '', boolean false)
1: /usr/local/psa/admin/plib/modules/digitaloceandns/scripts/digitaloceandns.php:40
ERROR: RuntimeException: Syntax error (Json.php:38)
Unable to enable Custom DNS backend: invalid DNS backend script.

Now the extension is listed as being version 1.3.9-144, but when I try to access it I get a 500 error

Type	Error
Message	Call to a member function getHeaderLine() on null
File	Dns.php
Line	238

What should I do? Trying to reinstall the extension, will I loose its configuration?

Please HELP!

Thanks, in advance,

Sergio

 

[Kaspar]

It's a known issue. See: Issue - digitaloceandns 500 Error

 

[Sergio Manzi]

Thank-you @Kaspar!

 

[AYamshanov]

Hi,

1.3.10​

• [-] The extension again correctly opens the main page with the list of domains. (EXTPLESK-4579)

A new version with a fix is released a few minutes ago.

Note: if you are using 18.0.52 version, I recommend to apply a custom fix from https://support.plesk.com/hc/en-us/articles/14166304366999 first to avoid error messages during the extension upgrade.

 

[Sergio Manzi]

@AYamshanov, thank-you!

I've done as you advised and now it seems working again (at least there is no Error 500 any more).

Appreciated!

 

[Sergio Manzi]

Uh... I can't find where I can mark this as resolved...