Issue DKIM & external DNS under Obsidian

[IronDonDon]

Hi.

I have following issue:

I use external DNS service, and I setup DKIM private key as described in a manual on this page ( How to get the DKIM public key from Plesk if DNS is not installed?). It was working fine with Onyx, but after updating to Obsidian, I now get this error from the backup manager - WARNING: (Mail object 'domain.com') Unable to back up domain keys. Error: Call to a member function getRecordsMatched() on null.
It happens with each backup.

I have re-issued default key, generated a new pub-key, but still getting the error.

Any ideas how to fix this issue?

Thanks

 

[G J Piper]

I use external DNS service, and I setup DKIM private key as described in a manual on this page.

I have external DNS as well, and followed the procedure to get the DKIM keys and manually set them in the external DNS. But, I have DNS installed on my server also, and all domains set to slave mode with "The Plesk's DNS server acts as a secondary name server" on everything. The DKIM, DNS, and backups all work well with no errors. You might try that.

 

[IronDonDon]

I have external DNS as well, and followed the procedure to get the DKIM keys and manually set them in the external DNS. But, I have DNS installed on my server also, and all domains set to slave mode with "The Plesk's DNS server acts as a secondary name server" on everything. The DKIM, DNS, and backups all work well with no errors. You might try that.

thank you for your reply.
I thought, it might be connected to the local dns service, which I don't use, so thanks for clarification. As I said before, it was all working just fine before Obsidian upgrade, so I hope, Plesk devs will take a look at this issue, since DKIM keys are being stored locally on disk anyway, so they might just ignore or include them in backups, even if no BIND DNS present.