- Server operating system version
- Ubuntu 20.04.4 LTS
- Plesk version and microupdate number
- Version 18.0.44 Update #3
Hi all,
I am trying to setup DKIM on my Plesk server however if I use the mxtoolbox email deliverability tool to chekc compliance I keep getting the 'DKIM Authenticated' failed. Due to the lack of DKIM signature some of the emails I send end up in customers mail spam boxes.
The domains are hosted on the Plesk server so I do not use any external DNS servers. The DKIM records are automatically created on the domain and seem to be OK, I have tested this with multiple DKIM checker tools. The MX records of the domains point to mail.<domainName>. This MX Record points to an A-record that in turn points to the IP of the Plesk server. I am using Postfix as mailserver and am running Plesk Obsidian Web Pro edition (Version 18.0.44 Update #3). Has anyone else encountered these issues with DKIM before? Should I change the MX-records to point to 'mail.pleskserver.com'?
This is what is seen in the Plesk mail log browser:
9E7C53E740: DKIM verification (d=tdomain-name.nl, 1024-bit key) failed: signature verification failed
If you need me to provide any more details then please let me know.
Kind regards,
Tom
I am trying to setup DKIM on my Plesk server however if I use the mxtoolbox email deliverability tool to chekc compliance I keep getting the 'DKIM Authenticated' failed. Due to the lack of DKIM signature some of the emails I send end up in customers mail spam boxes.
The domains are hosted on the Plesk server so I do not use any external DNS servers. The DKIM records are automatically created on the domain and seem to be OK, I have tested this with multiple DKIM checker tools. The MX records of the domains point to mail.<domainName>. This MX Record points to an A-record that in turn points to the IP of the Plesk server. I am using Postfix as mailserver and am running Plesk Obsidian Web Pro edition (Version 18.0.44 Update #3). Has anyone else encountered these issues with DKIM before? Should I change the MX-records to point to 'mail.pleskserver.com'?
This is what is seen in the Plesk mail log browser:
9E7C53E740: DKIM verification (d=tdomain-name.nl, 1024-bit key) failed: signature verification failed
If you need me to provide any more details then please let me know.
Kind regards,
Tom