DNS Not Working in Plesk

[erichhaubrich]

I have tried several configurations for my DNS settings and have yet to have any success. I have two sites hosted on my server which work fine - they are not using my nameservers, but when I try to point a domain to ns1.maindomain.net I get no results. All other services on the box run fine, but DNS just won't work. (Please note - I am using maindomain.net as an example)

I tested the nameservers by going to http://www.dns.lu/en/EN-LUTestNoms.php and filling in all the proper info and got the following results:

Error: Nameserver test failed
Info: Nameserver test for domain otherdomain.com
Note: Nameserver ns1.maindomain.net at XX.XXX.23.230 (provided)
Note: Nameserver ns2.maindomain.net at XX.XXX.23.229 (provided)
Error: No answer from ns2.maindomain.net at address XX.XXX.23.229
Error: No answer from ns1.maindomain.net at address XX.XXX.23.230
Error: No working authoritative nameserver found
Error: At least 2 nameservers required

Currently my server DNS settings are:

Host Record type Value
<domain>. NS ns1.maindomain.net.
<domain>. NS ns2.maindomain.net.
<domain>. A XX.XXX.23.230
<domain>. MX (10) mail.<domain>.
<ip> / 24 PTR <domain>.
ftp.<domain>. CNAME <domain>.
mail.<domain>. A <ip>
ns1.<domain>. A XX.XXX.23.230
ns2.<domain>. A XX.XXX.23.229
webmail.<domain>. A <ip>

I did a reverse DNS check and go these results:

XX.XXX.23.230 resolves to
"ns1.maindomain.net"
Top Level Domain: "maindomain.net"

I did a WHOIS and got these results:

domain: otherdomain.com
created: 30-Jun-2006
last-changed: 01-Apr-2008
registration-expiration: 30-Jun-2008

nserver: ns1.maindomain.net XX.XXX.23.230
nserver: ns2.maindomain.net XX.XXX.23.229


I am stumped here and would appreciate any assistance.

I thought for sure there would be an answer in these forums, but oddly a search for "DNS" turned up absolutely nothing.

 

[64bithost.com]

Try This

1. update your domain name, as it expires next month

2. [root@myserver ~]# dig 64bithost.com NS

; <<>> DiG 9.3.3rc2 <<>> 64bithost.com NS
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30645
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2

;; QUESTION SECTION:
;64bithost.com. IN NS

;; ANSWER SECTION:
64bithost.com. 19 IN NS ns2.64bithost.com.
64bithost.com. 19 IN NS ns1.64bithost.com.

;; ADDITIONAL SECTION:
ns1.64bithost.com. 210 IN A 209.251.144.222
ns2.64bithost.com. 210 IN A 209.251.144.223

;; Query time: 2 msec
;; SERVER: 209.251.130.31#53(209.251.130.31)
;; WHEN: Mon Apr 14 02:10:27 2008
;; MSG SIZE rcvd: 99


3. your name servers should correspond directly to the i.p in the "A" record.
4. your NS records and I.P. records need to be registered with your registrar.

-Chris

 

[erichhaubrich]

Thanks for the effort, but this did not answer any of my questions and was actually erroneous because I did not offer my real domain name.

 

[zubin]

Make sure that the Windows DNS server is disabled and only plesk DNS is running. Just faced this issue on a clients server and was able to fix it by disabling DNS under Services.

 

[danliker]

Error: No answer from ns2.maindomain.net at address XX.XXX.23.229
Error: No answer from ns1.maindomain.net at address XX.XXX.23.230

is your nameserver up and running ?
is there a firewall blocking nameservice ?