• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Domain redirect to Plesk server and mail problem

W

WoK

Guest
I did the following to redirect a domain (for example "domain.tld") from a other server to my rootserver (opensuse 11 with plesk 9.0.1):

1. first I created the domain.tld on my plesk server.
2. second I changed the A record from the other server to the IP of my rootserver. The MX record leaves unchanged on the other server.

Redirection for the website works without problems. Up to this point I guess I didn't do anything wrong?

But if I want to send mails from other domains on my plesk rootserver to accounts on domain.tld (for example [email protected]) I get the following error message:

"<[email protected]> (expanded from
<[email protected]>): This address no longer accepts mail."

It seems to me that the rootserver tries to forward the mail locally. Of course the mail account does not exist locally. Activation/Deactivation of mail services does not change anything.

Postfix is used as MTA on my plesk rootserver.

I guess the problem should be fixed within the DNS entry for domain.tld?
I tried different DNS entry settings but always got the above mentioned error message.

Can anybody give me an idea how to get mail to [email protected] working?

Thanks a lot in advance!
 
I found a "solution" to my problem in the Parallels Plesk Panel 9.5: Reseller's Guide.
I tried it on my Plesk Panel 9.0.1 but it doesn't works.
Can anyone confirm to me that it works in 9.5.x? Or tell me, how it works with 9.0.1?

PS: In the meantime I was able to reproduce the issue on a plesk 9.5.1 server. Parallels support was able to reproduce the problem too. Hope they will find a solution soon.
 
Last edited by a moderator:
Back
Top