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JamesKn
Guest
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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
GenuineIntel, Intel(R) Xeon(R)CPU X3440 @ 2.53GHz
Parallels Plesk Panel v10.4.4_build1013111102.18 os_CentOS 5
Linux 2.6.18-308.4.1.el5
PROBLEM DESCRIPTION
No domains are listed in the 'Hosting Services > Domains' page (/admin/domain/list?context=domains).
STEPS TO REPRODUCE
Clicked on the Domains link to view domains. Also have tried logging out and back in. Still no domains.
ACTUAL RESULT
No domains listed on this page. Instead, the following message is display.
"This is where you view information on all domain names registered in the system. You can also view a subscription or a webspace that contains a certain domain in Control Panel. To add a domain for a new customer, create a customer account first. To add a domain for hosting your own website, create your own subscription first."
There are domains registered in the system and previously did show.
EXPECTED RESULT
Domains page would display domains listed in the system.
ANY ADDITIONAL INFORMATION
This problem occurred from a fresh install. Domains had been listing fine. I am unsure what actions occurred between when the domains listed properly and when they did not. I had been experimenting with setting up domains under resellers, customers, and 'my webspaces.' Some domains were re-setup several times. The domains page appeared to list fine until my final setup, where-in now all domains that were previously under resellers, webspaces, or test customer accounts were reassigned to their intended customer accounts.
Looking forward to getting this helpful page fixed. Thanks!
--------------------------------------------------------------
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
GenuineIntel, Intel(R) Xeon(R)CPU X3440 @ 2.53GHz
Parallels Plesk Panel v10.4.4_build1013111102.18 os_CentOS 5
Linux 2.6.18-308.4.1.el5
PROBLEM DESCRIPTION
No domains are listed in the 'Hosting Services > Domains' page (/admin/domain/list?context=domains).
STEPS TO REPRODUCE
Clicked on the Domains link to view domains. Also have tried logging out and back in. Still no domains.
ACTUAL RESULT
No domains listed on this page. Instead, the following message is display.
"This is where you view information on all domain names registered in the system. You can also view a subscription or a webspace that contains a certain domain in Control Panel. To add a domain for a new customer, create a customer account first. To add a domain for hosting your own website, create your own subscription first."
There are domains registered in the system and previously did show.
EXPECTED RESULT
Domains page would display domains listed in the system.
ANY ADDITIONAL INFORMATION
This problem occurred from a fresh install. Domains had been listing fine. I am unsure what actions occurred between when the domains listed properly and when they did not. I had been experimenting with setting up domains under resellers, customers, and 'my webspaces.' Some domains were re-setup several times. The domains page appeared to list fine until my final setup, where-in now all domains that were previously under resellers, webspaces, or test customer accounts were reassigned to their intended customer accounts.
Looking forward to getting this helpful page fixed. Thanks!
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