Dreamweaver FTP Access Problem

[bluepearl]

Dear All,

I have just started to use Plesk and I am having some very basic problems. I have set up a new client and ftp details for one of my clients so I can upload their site.

I have entered the following details in to dreamweaver:-

FTP ACCESS

FTP Host: clientdomain.co.uk
Host Directory: /.
Login: clientlogin
Password: *******

I have also checked the 'Use passive FTP' box

When I try to connect I get a 'Host Found - Connecting message' then it sends an error 'An FTP error occured - Cannot make connection to host'.

Not sure if I am doing something wrong in Dreamweaver or if I am missing something in Plesk. Could anyone please point me in the right direction?

Thankyou for your time.
Stephen

 

[mooiesite]

Host Directory: /httpdocs

 

[faris]

This could be a firewall issue too. I'd check to make sure all the right ports are open.

Also if you are using a MAC be aware that for some reason they won't work in non-passive mode even if you set the software to work in non-passive mode (if you see what I mean). So if you have ports above 1024 blocked by default, it just won't work. You'll need to play with your proftp.conf file to tell it to use a specific set of ports, then open those in the firewall.

Faris.